Entry requirement
Evidence of engagement in learning
Possible job roles
Traineeship
Entry requirement
FS level 2 or transfer in from level 1
Possible job roles
Office assistant
Customer service assistant
Contact centre operator
Entry requirement
FS Level 2 or GCSE grade 4 or above or a transfer in from level 2
Possible job roles
Business administrator
Human resources assistant
Sales advisor
Entry requirement
A level 3 business qualification plus English and maths at grade 4 (C) or above
Possible job roles
Customer service executive
Sales advisor
Entry requirement
A level 4 business qualification plus English and maths at grade 4 (C) or above
Possible job roles
Supervisory positions in customer service
Entry requirement
Successful completion of a business foundation degree plus English and maths at grade 4 (C) or above
Possible job roles
Senior and management positions in customer service (subject to experience)