Accessibility

Our commitment to making our site as accessible as possible and providing a way for users to report issues.

This accessibility statement applies to https://adultcollege.lbbd.gov.uk/

The website is run by the Adult College of Barking and Dagenham. We want as many people as possible to be able to use this website. You should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen.
• navigate most of the website using just a keyboard
• navigate most of the website using recognition software.
• listen to most of the website using a screen reader

We have also written the content of the website in plain English where possible, so it is easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• most older PDFs are not accessible
• some videos do not have captions
• some images may contain text

We are working towards reducing the number of PDF and Word documents and making as many as possible available on the website itself in HTML format or online forms. Any that do remain will be run through accessibility tools to ensure their compliance.

Feedback and contact information.

If you need information on this website in a different format, email AdultCollegeEnquiries@lbbd.gov.uk

We will aim to reply to your request within five working days.

In your message, include:

• the web address (URL) of the content
• your email address and name
• the format you need – for example, plain text, braille, BSL, large print or audio.

Reporting accessibility problems with the website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us, email AdultCollegeEnquiries@lbbd.gov.uk

How we test this website

The site is regularly checked for accessibility issues as set out in the Web Content Accessibility Guidelines (WCAG) 2.1

We do this by:

• using automated tools such as Siteimprove regularly
• testing the site with residents and members of staff
• manually checking for issues and fixing any that we find

About the website’s accessibility

The Adult College of Barking and Dagenham is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Forms

Some of our contact forms are difficult to navigate using a keyboard.

What we are doing to improve accessibility

We launched an updated version of this website September 2023 that has improved accessibility over our previous site.

Enforcement procedure

The Homepage | EHRC (equalityhumanrights.com) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 15 August 2024. It was last reviewed on 15 August 2024.

This website was last tested on 23 July 2024 against the WCAG 2.1 AA standard.